Reading Your Proposal
Once we've agreed the brief, we send you a proposal. It's the document that turns "here's what we'll do" into "here's what it'll cost, when, and on what terms."
What lands in your inbox
You'll receive an email from your point of contact at DMU with:
- A short note recapping the scope.
- A breakdown of the costs.
- A link to the proposal in the portal:
https://portal.dmu.gr/proposal/ - A code to view it — a short identifier like
6a214a168f1b6.
The link and code are split on purpose. The link opens a page where you enter the code; this lets you preview the proposal even before you've set up your portal account.
You can also view the same proposal after signing in to the portal — see Finding your proposal.
What the proposal contains
Every proposal is laid out the same way:
- Scope. Categories that group the services we'll provide. Each category has a short explanation of what it covers.
- Line items. Description, quantity, unit price, VAT, total.
Costs are split by frequency:
- One-off — e.g. building a website (paid once).
- Annual — e.g. hosting (paid per year).
- Monthly — e.g. maintenance subscriptions.
- Variable — e.g. a domain name, where price depends on the TLD you pick.
- Terms of cooperation. Payment schedule, delivery expectations, intellectual-property handling, what each side commits to.
- Bank account details. Where to pay once you've accepted. See Payment for the full flow.
What the prices include
Cost lines on the proposal are shown before VAT with VAT calculated separately. The total at the bottom is the all-in figure you'll be invoiced.
Greek customers pay 24% VAT. EU customers may be exempt under the reverse-charge mechanism if they provide a valid VAT number; we configure this on your customer account before issuing the invoice.
What's not in the proposal
- A signature field on paper. You sign electronically in the portal — see Accepting.
- A pricing surprise later. The line items are what we invoice. If something genuinely outside the original scope comes up during the project (e.g. you ask for a new feature), we write a separate proposal for that piece.
- A long contract. The "terms of cooperation" section is short and plain-language. Read it.
What to do next
- Happy with it? Go to Questions & revisions to confirm by email, then Accepting to formally accept in the portal.
- Want changes? Questions & revisions covers the reply-by-email flow.
- Have an account already? Finding your proposal shows you the in-portal view.